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AV Now's Return Policy

Every product we sell (except Special Orders items*) comes with our 30-day Money Back Guarantee. If you’re not satisfied, return the item(s) in unused new condition, with all original packaging, warranty cards & manuals within 30 days of purchase for a full refund (less s & h). Minimum 25% restocking fee will be charged for incomplete, scratched or damaged products or packaging. Returns must have a Return Authorization number to be processed, CLICK HERE to submit an RA request. Claims for missing or damaged in transit items must be received within 7 business days of delivery. *Special Order Items may not be returned.

Summary:

  • 30-day Money Back Guarantee*
  • Minimum 25% restocking fee will be charged for incomplete, scratched or damaged products or packaging. Do not put tape or write on the manufacturer's packaging. 
  • Return within 30 days of purchase for a full refund (less s & h)*
  • Returns must have a Return Authorization number to be processed, CLICK HERE to submit an RA request.
  • Claims for missing or damaged in transit items must be received within 7 business days of delivery.
  • Windscreens and belt pouches are NOT returnable. 
  • *Special Order Items may not be returned.

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