Skip to content
Free Shipping On Online Orders* Click here for more information.
Free Shipping On Online Orders*

General Contact Information

COVID-19 Update:

AV Now is open and accepting online orders, but like most retailers, our shipping is slower than normal. For the safety of our operations team, we are running at reduced capacity. We are doing our best to get all orders shipped out in the order they are received. Please be aware that delays are possible during this time, including expedited shipping services. We appreciate your understanding. Our sales and customer service representatives are working remotely and are eager to give you help or product advice.

Submit your questions here and we will reply by phone or email as quickly as possible. We are also available by phone at 800-491-6874 and by chat at Monday – Friday, 8am-4pm PDT. Be Well.

General Contact Information

  • You can reach us at 800-491-6874
  • We're available via phone and email Monday through Friday, 8:00 AM to 4:00 PM Pacific Time, and we've got real people here to help.
  • If you're looking to chat live with an AV Now Rep, you can click the chat tab on the right bottom side of the screen.
  • If a chat operator is unavailable, you'll be connected to an email submission form. 
  • Click here for: General Contact Form
  • Address: 225 Technology Circle, Scotts Valley, CA 95066
  • Hours: 8:00AM to 4PM PST/ Phone: (800) 491-6874
  • Email:

For Technical Assistance


    UPS Transit Times

    USA Shipping TImes