- Free shipping offer can expire without notice
- Free UPS/USPS ground shipping to continental (lower 48 states only) with US zip codes for orders
- Certain items such as special order or overweight pieces do not qualify for the free shipping offer
You can reach us at 800-491-6874. We're available Monday through Friday, 7:40 AM to 4PM Pacific Time. Contact Form
AV Now charges sales tax for the following states: California, Colorado and New York.
Same Day Shipping
Most of our items ship the same day if ordered before 2PM Pacific Time. Expedited shipping is available. If you need something next day or urgently, please feel free to contact us about its ship date and ETA. Click here for a handy map of shipping times for UPS Ground orders. Please read the following before selecting the shipping method for your order and please call 800-491-6874 if you have any special needs or questions.
- Business days are Monday through Friday, excluding holidays.
- We ship via UPS and USPS
- Service descriptions are listed as business days. Non-business days are not counted in delivery times.
- Orders in stock are typically shipped in 1-3 business days but most ship within 1 day.
- There are no shipping pickups on weekends or holidays. If an order is placed over a weekend or on a holiday, it cannot be processed until the next business day.
- Web order deliveries will be made on business days ONLY. If you have special delivery needs please call us and we will do our best to accommodate you.
- UPS does offer Saturday delivery for certain expedited methods shipped on Thursday or Friday upon request.
- Items out of stock when you order will be shipped once they are available and will ship via the method you have selected.
- When ordering and choosing a shipping method please note whether the item is in stock or on back-order.
- Shipping descriptions like "Next Day", "2-Day", etc. are used to denote service levels and do not guarantee when you will receive your order. They represent time in transit after an item has been shipped.
- The delivery times are based upon item availability and shipping to urban areas within the continental US (48 states). Delivery to rural areas, Alaska and Hawaii may take longer.
- UPS orders cannot deliver to P.O. boxes.
- International Orders: We do not ship web orders to addresses outside the U.S. (except APO/FPO military addresses). Please request a quote or call for details at 800-491-6874.