- Free shipping for qualifying products on orders valued over $20
- Free shipping offer can expire without notice
- Free UPS/USPS/FedEx ground shipping to continental (lower 48 states only) with US zip codes for orders
- Certain items such as special order*, shipping direct from manufacturer, or overweight pieces do not qualify for the free shipping offer
- A shipping charge will be added to all Net 30 term customers, purchase orders, and phone orders.
- More information about our Return Policy
- Free ground shipping offer only available to continental US (lower 48 states). Free shipping ships via the most cost-effective method and the carrier can vary (USPS/UPS/FedEx). If your address requires a specific carrier to ensure delivery, be sure to select that carrier and NOT free shipping.
- No returns are allowed for sports pouches or windscreens.
- Same Day Shipping: Most of our items ship the same day if ordered before 1 PM Pacific Time. Expedited shipping options are available at checkout. If you need an order shipped for delivery as fast as possible, give us a call at 800-491-6874 to hear what options are available that day, or email sales@avnow.com.
You can reach us at 800-491-6874. We're available Monday through Friday, 8 AM to 4 PM Pacific Time. Or send us a message via our online Contact Form.
AV Now charges sales tax for the following states: California, Colorado, New York, and Washington. Click here to submit your tax exempt form.
Same Day Shipping
Most of our items ship the same day if ordered before 1 PM Pacific Time. Expedited shipping options are available at checkout. If you need an order shipped for delivery as fast as possible, give us a call at 800-491-6874 to hear what options are available that day.
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Please read the following before selecting the shipping method for your order and please call 800-491-6874 if you have any special needs or questions.
- Business days are Monday through Friday, excluding holidays.
- We ship via UPS, FedEx, and USPS
- Service descriptions are listed as business days. Non-business days are not counted in delivery times.
- Orders in stock are typically shipped in 1-3 business days but most ship within 1 day.
- There are no shipping pickups on weekends or holidays. If an order is placed over a weekend or on a holiday, it cannot be processed until the next business day.
- Web order deliveries will be made on business days ONLY. If you have special delivery needs please call us and we will do our best to accommodate you.
- UPS does offer Saturday delivery for certain expedited methods shipped on Thursday or Friday upon request.
- Items out of stock when you order will be shipped once they are available and will ship via the method you have selected.
- When ordering and choosing a shipping method please note whether the item is in stock or on back-order.
- Shipping descriptions like "Next Day", "2-Day", etc. are used to denote service levels and do not guarantee when you will receive your order. They represent time in transit after an item has been shipped.
- The delivery times are based upon item availability and shipping to urban areas within the continental US (48 states). Delivery to rural areas, Alaska and Hawaii may take longer.
- UPS orders cannot deliver to P.O. boxes.
- International Orders: We do not ship web orders to addresses outside the U.S. (except APO/FPO military addresses). Please request a quote or call for details at 800-491-6874.
