Fitness Audio Repair and Service Questions?
Contact Fitness Audio at (831) 458-1800 or send them an email at service@fitaud.com and they’ll try to help you over the phone or via email. In most cases issues can be resolved over the phone or via email. If you need to send it in visit Fitness Audio's service request page for more information.
Notes about submitting your repair or service request to Fitness Audio's service center. We are not Fitness Audio, for service and repair questions please contact Fitness Audio and review their repair and service details here.
- Before you send it in, please make sure you have Fitness Audio's RA Request form filled it out completely (find the form here).
- Contact Fitness Audio by phone at (831) 458-1800 or email service@fitaud.com and they will provide you with an RA # to add to the form and the outside of the package - insure it - then ship it (UPS, FedEx, USPS - for light weight items Priority Mail has the best rates and fastest service).
- Upon receipt Fitness Audio will contact you via email or phone regarding your repair - at that point you be required provide a credit card number for all charged repairs (please note - without prepayment, your repair will not be serviced) - or - do nothing with warranty repairs.
- All repairs left beyond 30 days will either be recycled at a green waste facility or returned COD via UPS at Fitness Audio’s discretion.